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Policy Centre
Version
2.0
Effective
from 9 September 2026

Company Information

1. Legal identity

Item Detail
Legal name Himalayan Bullion Company Limited
Entity type Public limited company, incorporated in Nepal
Established 2000
Company registration number 14553/57/58 (Office of the Company Registrar)
Permanent Account Number 302256284
Industry registration IR-7904-2081
E-commerce registration number —
Anti-money-laundering registration Registered dealer in precious metals and stones under the Inland Revenue Department's directive; reporting entity to the Financial Information Unit, Nepal Rastra Bank
VAT Not VAT-registered for sales of silver bullion, which are not subject to VAT

2. Addresses

Registered and head office Wada No. 1, Gyaneshwor, Kathmandu Metropolitan City, Nepal
Store and collection point Same address. Collection on published days.
Factory and vault locations Not published, for security. Customer products in custody are held in HBC Vaults, which include vaults operated by licensed commercial banks under contract with HBC.

3. Contacts

Purpose Contact
General and customer service info@himalayanbullion.com · +977 9700020999
App support help@app.himalayanbullion.com
Complaints desk (complaint handler under the E-Commerce Act) help@app.himalayanbullion.com
Privacy info@himalayanbullion.com
Compliance (anti-money-laundering) info@himalayanbullion.com

4. Platforms

HBC app iOS (App Store), Android (Google Play), web at app.himalayanbullion.com
Member site and Policy Centre member.himalayanbullion.com
Public website himalayanbullion.com

5. Regulatory position

5.1HBC is a refiner and retailer of physical precious metals. It sells its own products to customers and buys its own products back, as a principal. It holds the registrations above.

5.2HBC does not hold, and does not require, a licence as a bank, payment service provider, payment system operator, commodity exchange, commodity broker, securities dealer or collective investment scheme, because it carries on none of those activities.

5.3Why HBC is a dealer and not an exchange. The Commodities Exchange Market Act 2074 regulates organised markets in which standardised contracts for commodities are traded between members, cleared and settled through a clearing house, with warehouse receipts standing in for goods. HBC does none of this:

  • HBC is the seller in every sale and the buyer in every buy-back. No customer ever trades with another customer, and HBC does not match, broker or clear anyone's transactions.
  • Every payment to HBC buys a stated weight of physical silver at a disclosed price, with ownership passing on payment. There is no contract for future delivery at a future price, no margin, no leverage, no short position and no expiry.
  • HBC never pays a price difference. HBC pays money only when it buys a finished, identified physical product from its owner, at its published buying rate, after the product has been made, recorded and, where the policies require, physically collected.
  • Silver bought in parts is held as physical metal in segregated customer stock, owned by the customer by weight and audited annually by physical count. HBC issues no unit, receipt, certificate or token that can be traded or that represents a share of a pool.
  • HBC's buying and selling rates are a dealer's prices, set by HBC and following the daily rate published by Nepal's gold and silver dealers' associations, as every jeweller in Nepal does.

5.4Why HBC is not a bank or payment operator. HBC does not accept money on deposit or on account, pays no interest, and holds no customer funds. Every rupee paid to HBC buys silver or pays a charge the same day, or is returned. HBC Credits are credit notes arising from a sale of goods, redeemable against HBC products or refundable; they cannot be bought, topped up or transferred.

5.5HBC is audited annually by independent chartered accountants, including a physical count of silver reconciled to its ledgers. Customer silver and products in custody are included in that count.

6. Payment partner

Official payment partner Nepal Payment Solutions (NPS)

7. Updates

7.1HBC updates this page within 48 hours of any change, as the Electronic Commerce Act requires.