Version History
Current versions
| Document | Version | Effective from | Effective to | SHA-256 digest |
|---|---|---|---|---|
| Terms of Service | 2.0 | 9 September 2026 | — | [generated on publication] |
| Purchase Policy | 2.0 | 9 September 2026 | — | |
| Accumulate Plan Terms | 2.0 | 9 September 2026 | — | |
| Fixed Price Plan Terms | 2.0 | 9 September 2026 | — | |
| Early Settlement Policy | 2.0 | 9 September 2026 | — | |
| Custody Agreement | 2.0 | 9 September 2026 | — | |
| Collection and Handover Policy | 2.0 | 9 September 2026 | — | |
| Sell to HBC Policy | 2.0 | 9 September 2026 | — | |
| HBC Credits Terms | 2.0 | 9 September 2026 | — | |
| Cancellations, Refunds and Remedies Policy | 2.0 | 9 September 2026 | — | |
| Payments Policy | 2.0 | 9 September 2026 | — | |
| KYC and AML Notice | 2.0 | 9 September 2026 | — | |
| Privacy Notice | 2.0 | 9 September 2026 | — | |
| Gifting Policy | 2.0 | 9 September 2026 | — | |
| Fees and Charges Schedule | 2.0 | 9 September 2026 | — | |
| Complaints and Disputes Policy | 2.0 | 9 September 2026 | — | |
| App and Website Terms | 2.0 | 9 September 2026 | — | |
| Promotions Terms | 2.0 | 9 September 2026 | — | |
| Company Information | 2.0 | 9 September 2026 | — |
Superseded versions
| Document | Version | Effective from | Effective to | SHA-256 digest | Text |
|---|---|---|---|---|---|
| Terms of Sale (Order Terms) | 1 | 23 September 2026 | [date] | e31201ba9829a2eb5d5d62f83172c610883f33e3c99c6fdbaf6f9473b34ce4d1 | [archived text] |
| Privacy Policy | 1 | 23 September 2026 | [date] | fcbe8264c17147e8008d8608bf033f5bf07ecd9b73ef163583f0bf4f7a26a9a0 | [archived text] |
| Layaway Terms | 1 | [date] | [date] | [from HBC records] | [archived text] |
| Custodian Agreement | 1 | [date] | [date] | [from HBC records] | [archived text] |
| Buy-Back Disclosure | 1 | [date] | [date] | [from HBC records] | [archived text] |
| Terms for Receiving a Gift | 1 | [date] | [date] | [from HBC records] | [archived text] |
Transition rule
A plan, custody arrangement or Credits balance opened under a superseded version continues on that version unless you accept the current version in the app. Where the current version is more favourable to you (for example, the removal of any forfeiture on early settlement), HBC applies the more favourable term to existing plans from the effective date.